Privacy Policy

We collect the information you choose to provide — such as your name, email address, phone number, travel preferences, and any details you include in an inquiry, application, or message. We may also collect limited technical information automatically, such as your browser type, device, and pages visited, to help us operate and improve the site.

We use the information you provide to:

• Respond to your inquiry and provide travel planning and related services;
• Communicate with you about your trip, booking, or application;
• Send you travel offers, promotions, newsletters, and updates — but only where you have given us your consent to do so;
• Operate, maintain, and improve our website and services.

We will only send you marketing emails, promotions, and offers if you have actively opted in (for example, by checking the consent box on one of our forms). Your consent is voluntary and is never a condition of receiving a quote or service.

You can withdraw your consent and unsubscribe at any time — by using the unsubscribe link in any marketing email, or by contacting us at info@lorrainetravel.com. Withdrawing consent will not affect any travel services already in progress.

We do not sell your personal information. We share it only as needed to provide our services, including with: trusted service providers who help us operate our business (such as our customer-relationship and email platforms); and travel suppliers (hotels, cruise lines, airlines, tour operators) strictly to fulfill the bookings you request. All such parties are expected to protect your information and use it only for those purposes.

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings.

We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your information at any time.

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications. To exercise any of these rights, contact us at info@lorrainetravel.com.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, but we work to safeguard your data.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Lorraine Travel
377 Alhambra Circle, Coral Gables, FL 33134
305.446.4433 · info@lorrainetravel.com