Risk Factor


Lorraine Travel, which was founded in 1948 has had extensive experience in serving Federal government agencies for the past decade. During this time we have been a GSA Master Contractor and have successfully handled travel operations for varied Federal Agencies.

A compilation of results from an official survey of our past performance was compiled by Open Ratings, a company selected by GSA to conduct these surveys. We achieved an overall rating of 92 out of a possible 100 points in the following categories.

Supplier Performance Ratings
Provides the supplier's Summary Performance Rating, which is an assessment of likely overall performance, and a SIC-level benchmark, which indicates where the supplier's Summary Performance Rating falls in comparison to other rated companies in it's SIC group. This section also provides Detailed Performance Ratings for key aspects of supplier performance.

Distribution of Feedback
Provides a breakdown of the survey responses received from raters of this supplier. For each of the survey questions, the responses, which were provided on a 0 to 10 scale, are categorized as "positive" (9 to 10), "neutral" (5 to 8), or "negative" (0 to 4).


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