Lorraine
Travel, which was founded in 1948 has had extensive
experience in serving Federal government agencies for
the past decade. During this time we have been a GSA
Master Contractor and have successfully handled travel
operations for varied Federal Agencies.
A
compilation of results from an official survey of our
past performance was compiled by Open Ratings,
a company selected by GSA to conduct these surveys.
We achieved an overall rating of 92 out of a possible 100
points in the following categories.
Supplier
Performance Ratings
Provides the supplier's Summary Performance Rating, which
is an assessment of likely overall performance, and a SIC-level
benchmark, which indicates where the supplier's Summary
Performance Rating falls in comparison to other rated companies
in it's SIC group. This section also provides Detailed Performance
Ratings for key aspects of supplier performance.
Distribution
of Feedback
Provides a breakdown of the survey responses received from
raters of this supplier. For each of the survey questions,
the responses, which were provided on a 0 to 10 scale, are
categorized as "positive" (9 to 10), "neutral"
(5 to 8), or "negative" (0 to 4).