Performance Ratings

Date: 01/09/05
D-U-N-S Number for this company: 04-256-0573

Supplier Performance Review is a trademark of Dun & Bradstreet. © Open Ratings, Inc. Open Ratings calculates supplier performance scores using a sophisticated algorithm that takes into account the amount of information available on a supplier, the recency of the information, and the accuracy of the raters. Ratings range from 0 to 100, however, this is not a percentile score.

Overall Summary Performance Rating: 92
Indicative of likely overall performance

Detailed Performance Ratings

RELIABILITY: 93
How reliably do you think this company follows through on its commitments?

COST: 92
How closely did your final total costs correspond to your expectations at the beginning of the transaction?

ORDER ACCURACY: 94
How well do you think the product/service delivered matched your order specifications and quantity?

DELIVERY/TIMELINESS: 91
How satisfied do you feel about the timeliness of the product/service delivery?

QUALITY: 92
How satisfied do you feel about the quality of the product/service provided by this company?

BUSINESS RELATIONS: 94
How easy do you think this company is to do business with?

PERSONNEL: 97
How satisfied do you feel about the attitude, courtesy, and professionalism of this company's staff?

CUSTOMER SUPPORT: 93
How satisfied do you feel about the customer support you received from this company?

RESPONSIVENESS: 91
How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction?