Lorraine Travel offers a selection of service configurations, including either dedicated teams or appointed agents which operate independently within our Central Reservation Center. This approach expedites the entire reservations process and a greater allegiance is built between our valued clients and our staff.

All of our agents will utilize ResFaxä, a powerful software application which relieves the agents of the time-consuming, redundant tasks inherent in the reservations process so that they are more readily available to handle a grater volume of transactions. For instance, when dealing with simple point-to-point bookings, by resorting to ResFax™, instead of manually performing the task, our agents are able to provide comprehensive flight and airfare options in a quick fashion.

ResFax™ will produce and transmit via fax or e-mail, up to thirty-six (36) flight schedules and fare combinations on most trips. At the same time, ResFax™ empowers your travelers and travel coordinators to make informed decisions on the best travel options while simultaneously focusing on the cost factor.